COMMON QUESTIONS & ANSWERS

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  •  I can't tell the difference between standard yield and high yield.

Normally, a high-yield cartridge will be a much better value as they usually produce twice the number of prints for just a few dollars more than standard yield cartridges. However, this does not necessarily mean that there will be a difference in the size of the cartridge. Additionally, re-manufactured or compatible ink cartridges that are considered standard yield will sometimes contain more ink than the printer brand cartridge

 

  • I can't create a new password.

  • I did not receive a confirmation number.

  • Why can't I track my international package?

  • Why does the cartridge I received look bigger/smaller/different than the OEM?

  • How do I get discounts (coupons)?

  • Why is the ink level reading low or empty?

  • Why are the remanufactured and compatible cartridges so much cheaper?

  • Why are remanufactured and compatible cartridges and how do they differ from OEM's?